RETURNS & EXCHANGES POLICY
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :
- Return or exchange eligible within 30 days of purchase.
- Product must be in unused condition with tags attached.
- Proof of purchase required for all returns.
- Refunds issued in the original payment method.
- Exchanges for items of equal value allowed.
- Damaged or defective items qualify for a full refund or exchange.
- Personalized or final sale items are non-returnable.
- Returns initiated through our website or customer service.
- Customer responsible for return shipping costs unless the item is defective.
- Return processing time typically 5-7 business days.
- Original shipping charges non-refundable.
- Refund issued once the returned item is received and inspected.
- Refunds may take 3-5 business days to reflect in the account.
- Exchange items shipped upon confirmation of return shipment.
- International returns subject to specific guidelines and shipping costs.
- Returns without a receipt may be eligible for store credit.
- Customer service available for assistance with returns or exchanges.
- Items purchased from authorized retailers must be returned to the respective store.
- Return merchandise authorization (RMA) required for certain returns.
- Policy subject to change, refer to our website for the most up-to-date information.
If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.
FIERREBEPROUD Pvt. Ltd.
A-11,2nd Floor, Nirman Co.Op. Soc.,
Near Chincholi Signal, S.V Road, Malad West, Mumbai – 400064
Mobile No: +91-9090393996
